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Surround sound broken after update?


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#1 Guest_Loggahead_*

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Posted 27 August 2011 - 02:34 PM

All,

I just noticed after downloading the new patch and Pink Knight Pack that when playing the game it seems that the surround sound channel balancing is all messed up. On a 5.1 set up, all of the music is coming out of the Front L and Rear L and sound effects w/ no music out of the Front R, and nothing is coming out of the Rear R.

In the past the game primarily used the Front L and R for blending most everything so it seems the patch messed the channels up. Can anyone else verify this?

Every other game works as it should so its not 360 or A/V set up.

-logga

#2 Guest_Loggahead_*

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Posted 01 September 2011 - 12:15 AM

Can someone verify this either way? I can't stomach to play this game due to the misbalanced 5.1 sound driving me nuts!

#3 Shemp Howard

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Posted 01 September 2011 - 01:34 AM

Hey there! I confirm this as well. My problem is a tad bit different. I have a Pioneer 5.1 Surround Sound Setup. I have my 360 all setup with HDMI. So the HDMI cord goes to my Pioneer HD A/V Receiver. Anyways my front left, mid, front right, and surround left all have sound. My surround right has no sound. At first I thought it was a bad speaker wire. Like a damn idiot I switched it out (should of tested other sources). I also took that speaker and plugged it in over at the surround left speaker wire and it worked.

So yeah! Now I haven't cleared the cache and tested on an unpatched copy of the game, but since you are having the same problem I think it has to do with this title update that came out.

Sometimes I also get the message saying some file is corrupt...All I do with that error is exit the game to dashboard and start the game again.

I let the game load all the way up to the title screen without pressing any buttons and usually that does the trick. I guess the game is loading all DLC while it is loading up to the title screen, and if I press start to get to the title screen faster than it loads this dlc up then I get that error message. It seems to always be a problem with the pink knight DLC. That is since it never shows the pink knight at the character select screen when the error message comes up.

#4 Shemp Howard

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Posted 01 September 2011 - 03:24 PM

Okay after extensive testing last night. I can confirm what the original poster, LoggaHead has said.

I am having the exact same problem. I listened to the mid-channel speaker and I had no sound from that one. The Front Left has the music the Front Right has the sound effects. The Back Left has music and the Back Right has nothing.

Very sad to see this kind of screwup. I hope it gets fixed because Castle Crashers to me and millions of others is the best XBLA/PSN Arcade Game of all-time.

It is very sad to see this get passed through the game testers and QA's fingers.

#5 SushiGummy

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Posted 01 September 2011 - 05:19 PM

It is very sad to see this get passed through the game testers and QA's fingers.

It's not nearly as simple as you think to QA test a game. Especially when you're comparing a small group of testers to the however many thousands of people playing the Title Update right now.

#6 Guest_JBSpudster_*

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Posted 01 September 2011 - 08:55 PM

I am having the same problem as those who have already posted in this thread. I recently got a 5.1 surround sound headset, and Castle Crashers is the only game that has audio issues, namely the music only plays through the left side while sound effects play on both sides.

Hopefully this can be fixed soon. The music in Castle Crashers is what really made it a great game for me, and it is somewhat disappointing to me that I can't enjoy it to its fullest in 5.1 surround sound.

#7 Shemp Howard

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Posted 01 September 2011 - 10:27 PM

No disrespect to the Behemoth Game Company or the Mod above. Just a little upset about it. The fact is we got two awesome new characters and a bunch of other fixes, but I just don't know why the sound would mess up after they do these fixes.

Technology hacks me off in that regards. I am sure Behemoth didn't do it on purpose, but it just sucks that they fix one thing and then something else messes up in the progress. It wasn't their faults because I don't think they even knew that this event (surround sound broken) would happen.

Plus in defense why would they even need to test sound in the first place since it was already working before.

#8 BFG

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Posted 02 September 2011 - 03:50 AM

It is very sad to see this get passed through the game testers and QA's fingers.

Not to mention Christine's comment in another thread that the Blacksmith Pack (and, presumably, Title Update) were distributed by XBLA before The Behemoth wanted it to be.

#9 SushiGummy

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Posted 02 September 2011 - 05:28 AM

Technology hacks me off in that regards. I am sure Behemoth didn't do it on purpose, but it just sucks that they fix one thing and then something else messes up in the progress. It wasn't their faults because I don't think they even knew that this event (surround sound broken) would happen.

Oh yeah, no, technology's definitely a jerk. I was talking to one of the Behemoth QA Testers at Comic Con (he was totally awesome), and he was telling me that one of the more major problems when it comes to game bugs is that when you add any new addition or fix, it pretty much triggers a mess of new glitches. Many bugs have always been in the game, only they don't have an effect until some change of code opens the door for them.

#10 Shemp Howard

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Posted 02 September 2011 - 03:57 PM

Thanks Sushi. Hey do the tech guys come here to look at problems? Also I have heard that Hatty is in the game. Maybe they will come out with one more title update after the Battle Block game comes out. I guess I will unlock Hatty if I get an achievement in Battle Block. I hope so anyways.

I am totally pumped for that game as well.

#11 Powered by Chicken

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Posted 02 September 2011 - 08:23 PM

After we've read your concerns on the forums and in our emails, we're now aware of this issue. We did not encounter this problem before sending out the Title Update to be reviewed. It was missed going through outside tests as well.

We're working on a fix for this, so please bare with us!


:arrow: Christine

#12 BFG

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Posted 06 September 2011 - 04:14 AM

Oh yeah, no, technology's definitely a jerk. I was talking to one of the Behemoth QA Testers at Comic Con (he was totally awesome), and he was telling me that one of the more major problems when it comes to game bugs is that when you add any new addition or fix, it pretty much triggers a mess of new glitches. Many bugs have always been in the game, only they don't have an effect until some change of code opens the door for them.

Seconded. I get to "babysit" a system for a living, among other jobs. Every time we try to add ANYTHING it breaks something. And the end users who don't know how complicated the whole system is don't understand why something so "simple" can take so long. So I can completely relate to The Behemoth's situation.
I'm also glad that the bugs will (probably) be worked out before the new DLCs are released on PSN. :)

Christine: Does The Behemoth take a look at the "Post any NEW Castle Crashers issues" thread very often? I've posted several things there and never seen any response. But then again, a lot of them are minor.

#13 Guest_Prodigal Gun_*

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Posted 22 October 2011 - 07:25 PM

Whats up with a patch for "Left and Center Only" Audio Problem? It's been a few months now. Just wondering

#14 Guest_Prodigal Gun_*

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Posted 22 October 2011 - 07:31 PM

It's been a few months. Is there a patch in progress? This is really an irritating problem.

Someone asked us to "bare" with them. I took my clothes off like requested and the problem is still there. :lol:

#15 blue knightz

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Posted 27 October 2011 - 02:09 PM

hi christine,

do you guys have an update for this problem? it really is very annoying.

thanks for any information...

#16 time2rhyme99

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Posted 27 October 2011 - 07:35 PM

Ya samee is happ 2 me :cry: :cry: :cry:

#17 FEL

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Posted 27 October 2011 - 08:34 PM

Rich kid problems.

#18 akmk5252

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Posted 08 November 2011 - 01:56 AM

Rich kid problems.

Or poor kid who's TV is old enough to have a Headphone slot... (*Looks at self in mirror.)

#19 blue knightz

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Posted 17 November 2011 - 09:27 PM

any update on this issue?

#20 blue knightz

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Posted 25 November 2011 - 07:54 PM

hello? is anyone at behemoth even reading this thread?

can we at least get the courtesy of an update on the issue?

at least let us uninstall the update that broke the game in the first place.

i am getting angry that after supporting your product with a purchase, we are being ignored after you guys broke the game with an update that has, as far as i can tell, only added an advertising banner to the menu screen.

#21 T Diamond

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Posted 26 November 2011 - 08:33 AM

hello? is anyone at behemoth even reading this thread?

can we at least get the courtesy of an update on the issue?

at least let us uninstall the update that broke the game in the first place.

i am getting angry that after supporting your product with a purchase, we are being ignored after you guys broke the game with an update that has, as far as i can tell, only added an advertising banner to the menu screen.

They're looking into it, are you expecting a daily update on the problem? This problem isn't exactly on their top priority list. You shouldn't be getting angry at them for such a problem. You payed for 15 dollars and now their looking into it, there's your service.
The update did a lot; I'm very surprised you can't see anything it did and you haven't been ignored.
Now stop being so ignorant. It makes the community look like a bunch of ungrateful brats.

#22 blue knightz

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Posted 26 November 2011 - 05:29 PM

hello? is anyone at behemoth even reading this thread?

can we at least get the courtesy of an update on the issue?

at least let us uninstall the update that broke the game in the first place.

i am getting angry that after supporting your product with a purchase, we are being ignored after you guys broke the game with an update that has, as far as i can tell, only added an advertising banner to the menu screen.

They're looking into it, are you expecting a daily update on the problem? This problem isn't exactly on their top priority list. You shouldn't be getting angry at them for such a problem. You payed for 15 dollars and now their looking into it, there's your service.
The update did a lot; I'm very surprised you can't see anything it did and you haven't been ignored.
Now stop being so ignorant. It makes the community look like a bunch of ungrateful brats.


there hasn't been an update regarding this issue since september 2nd, despite repeated posts asking for one.

you're the one being ignorant and giving the community a bad name. my post had nothing to do with you and yet you felt the need to attack me personally because of a legitimate issue i'm having with the game. find something better to do, like studying.

#23 blue knightz

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Posted 19 March 2012 - 06:00 PM

After we've read your concerns on the forums and in our emails, we're now aware of this issue. We did not encounter this problem before sending out the Title Update to be reviewed. It was missed going through outside tests as well.

We're working on a fix for this, so please bare with us!


:arrow: Christine


still broken, any update?

#24 SugarStick

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Posted 27 April 2012 - 03:39 PM

And bumped, because I just bought CC with all DLC from XBLA (already own it on PSN) and the music is still broken. STILL. This makes almost 5 months...

#25 loggahead

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Posted 30 July 2012 - 11:44 PM

After we've read your concerns on the forums and in our emails, we're now aware of this issue. We did not encounter this problem before sending out the Title Update to be reviewed. It was missed going through outside tests as well.

We're working on a fix for this, so please bare with us!


:arrow: Christine


So, I created this thread 1 year ago and this still has not been fixed? Is this one of those things that the Behemoth is never going to fix? This quoted reply led us to believe it was being looked at...




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