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King And Necro Dlc Not Working


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#1 masternat

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Posted 18 April 2012 - 07:35 PM

So yeah.I buyed these DLC a while ago,because I really liked Castle crasher (on my old xbox 360)
Now,I got a new Xbox,I buyed the 2 new DLCs (Pink knight and legendary knight) but when I start castle crashers I get the error of the DLC not working.It's only happening to King and Necro,not the 2 others one.
I tried to redownload multiple times but still not working :(
I can try to give more information if needed.
Please help.

#2 megan

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Posted 23 April 2012 - 07:24 PM

I'll ask the support team. So just to double check, Pink Knight and Blacksmith are both working?

#3 masternat

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Posted 05 May 2012 - 04:06 PM

Well yeah they work.

#4 megan

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Posted 07 May 2012 - 06:22 PM

Hi. Here's the response from the support team:

Sorry about the trouble you are having with the DLC but I believe I have a solution that will work for you.
1. Delete Castle Crashers AND the DLC from your Xbox.
2. Redownload Castle Crashers.
3. Start the game and then restart your system.
4. After restarting redownload all of your DLC.
5. When the DLC finishes downloading start Castle Crashers again.
6. Enter into gameplay and verify that King and Necro are present.

The most important part of the steps is fully delete the game and title update from your system DO NOT just redownload. Let us know if those steps work if not we will have to do some more troubleshooting. Sorry for any hassle this may cause for you.

#5 masternat

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Posted 08 May 2012 - 07:11 PM

"Delete Castle Crashers AND the DLC from your Xbox."
All the DLC? even the one working?

"Start the game and then restart your system."
Start it,like,just start and when it finished to load restart?Or play a bit?

Edited by masternat, 08 May 2012 - 07:12 PM.


#6 megan

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Posted 22 May 2012 - 05:33 PM

"Delete Castle Crashers AND the DLC from your Xbox." All the DLC? even the one working? "Start the game and then restart your system." Start it,like,just start and when it finished to load restart?Or play a bit?


Hi Masternat,

Sorry I didn't noticed this post until now. I thought I clicked "following topic," but that was my oversight. Have you tried any of the steps posted in the previous post? I can forward any more questions to the support team if you need.

-Megan

#7 masternat

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Posted 29 June 2012 - 01:25 AM

oh,sorry for not replying.Right now I can't test what you said me to try.
When I will be able i'll say you if it works.




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