CDiablo

Validation Emails Not Making It To My Account

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Title pretty much says it all, I double checked my email and it is ok. Im not sure how to become a validated member otherwise. Thank you.

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You don't get a validation email for signing up. It mentions it on the form.

You will NOT be getting a confirmation e-mail once you submit the registration form. You will only get an e-mail from us if you are selected for Beta Testing.

This means emails will only be sent once Beta Testers are selected.

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I try to edit my profile and it says that I do not have permission. I am talking about my forum account not the Beta registration. Thanks.

You don't get a validation email for signing up. It mentions it on the form.

You will NOT be getting a confirmation e-mail once you submit the registration form. You will only get an e-mail from us if you are selected for Beta Testing.

This means emails will only be sent once Beta Testers are selected.

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I try to edit my profile and it says that I do not have permission. I am talking about my forum account not the Beta registration. Thanks.

Oh, right. Yeah, that's different. Once you have three approved posts (you have two at the moment), you will be able to edit your profile freely.

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So even though it says you need to receive the confirmation email to verify the account, you don't really need to get it if you just post on the forum instead? :shock: Haha.

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I'm having this problem too. I haven't gotten a validation email yet. I keep hitting 'resend validation email' every few days just to see if it's fixed, but finally decided to do a search.

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I'm guessing our lack of validation e-mail doesn't seem to be a problem as we can all access our accounts and the forum but I would like to know if this will cause future problems or if it doesn't really matter.

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It's come to our attention that some people aren't receiving the validation e-mails when they register for a new forum account. **It is important that you do validate your e-mail because new registrations that haven't been validated will be automatically deleted in 7 days.**

Here are some things to try:

1) Check your spam or junk mail folders.
2) Log in to your forum account and at the top right, click to resend the validation email. 
3) If step 1 and step 2 don't work, then send us your username and the e-mail address that you registered with. We will validate it for you. Please do that here: http://www.thebehemo.../support/ticket


Note: 
Not being able to change your profile or post a new thread when you first register is normal. We have a 
spam system in place that requires everyone to have three approved posts before getting automatically 
upgraded to “member” status with all access to the public forums. The reason we do this is to stop any 
spammers from posting crazy links all over the place.

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I signed up on January 16th. And still have not got my e-mail. I resent it 3x and tried changing e-mail providers to see if one was blocking it thinking it was spam.

 

But I can still access the forums and it is long past 7 days just wanted to give you a heads up about that.

 

I will try to change my e-mail provider back to my 1st pick and resend the validation e-mail again today before I go the support route because I don't want to be disqualified from the BattleBlock Beta because of this issue .

 

Thank you.

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I try to edit my profile and it says that I do not have permission. I am talking about my forum account not the Beta registration. Thanks.

Oh, right. Yeah, that's different. Once you have three approved posts (you have two at the moment), you will be able to edit your profile freely.

I have already recieved the validation email for joining the forum... But I am not able to edit my profile information nor my profile image, so I need to have 3 approved posts to be able to edit them?

 

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