Icy Icekimo

Castle Crashers Player Profile Invisible In Lobby Glitch

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So everytime I go to play castle crashers remastered on xb1 with my friends whenever we start a game wether I am hosting or they are my player profile isnt present and where my profile should be in the character selection screen it say "Press A to join"

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Thank you for reporting this issue to us! We are aware of this issue and currently looking into it. If you could submit a support ticket to our support team so we can track this issue, we would really appreciate it. 
http://www.thebehemoth.com/support/ticket/ 

Also, when you submit the ticket can you add any information you can remember before getting the issue will be helpful! Anything from how far along you save is in-game? If you have beaten the game? What level you left off before this issue occurred. Anything you can remember will help! 

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Yeah, I'm having the same exact issue and I just bought it to play with friends after it finished downloading, but when I joined the lobby, no one could see me.

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Yeah i play on Xbox and I got on and my friend invited me and it said and error and to restart to fix or something and so I did that and when my friend invited me I joined castle Crashers and he said he couldn’t see me and I tried to play with him with another account on Xbox and he could see me so could someone help me with this problem. Every time I go online nobody sees me and when it starts with other players it just breaks and infinitely loads. It’s like my account is a ghost on castle Crashers.

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